Customer Service

Keep in mind, however, that the toll system also accounts for drivers from other countries. You’ll need a debit or credit card to make online purchases. You may also enter your bank account number and other financial information here.

Tolls may be paid on the official PaybyPlateMa website. Video pictures of the panels are used to gather the invoices for the company.

Never use the pay by phone service if you already have the payment form. Payment by mail to the United States can be made using one of the following methods:


Commonwealth of Massachusetts

  • EZDriveMA Payment Processing Center
  • P.O. Box – 847840
  • Boston
  • MA 02284-840

EZDrive MA Customer Service Center

  • P.O. Box 8007
  • Reddish-brown, MA 01501-8007
  • Customer Service Pay By Plate MA

EZDrive Customer Service Center

  • P.O. Box 8007
  • Reddish brown
  • Massachusetts 01501-8007

EZDriveMA Customer Service Center

  • 27 Midstate Drive Auburn
  • MA 01501 – 1800
  • Fax: 508-786-5222

Email[email protected]


If you require assistance logging into your PaybyPlateMa account, please email us at the following address:

  • EZDriveMA Customer Service Center,
  • P.O. Box 8007,
  • Brown
  • Massachusetts 01501-8007

To pay the toll with video photos of license plates, go to, the official license plate website.

The site is a fantastic example of technological innovation, making it easier for the management team to monitor drivers across the state. People who dislike having to wait in long lines to pay for parking might benefit from PaybyPlateMa’s real-time support.